This policy explains what information HyGradeTech collects through this website, how it is used, and the choices available to you.
We collect only the information you choose to provide. When you submit our project enquiry form, this typically includes your name, company name, email address, the service you are interested in, and the details of your message.
If you subscribe to our newsletter, we collect the email address you provide for that purpose.
Information submitted through our contact form is used solely to respond to your enquiry and to discuss potential or ongoing work. We do not use enquiry details for unrelated marketing without your consent.
Newsletter subscriptions are opt-in. Your email address is used only to send newsletter issues. Every issue includes an unsubscribe link, and you may also unsubscribe at any time from our unsubscribe page.
Our website may use cookies and similar technologies that are necessary for the site to function and to remember basic preferences. You can restrict or delete cookies in your browser settings, though some parts of the site may not work as intended.
We may use analytics tools to understand aggregate website usage, such as which pages are viewed and general traffic patterns. Analytics data is used to improve the website and is reviewed in aggregate rather than to identify individuals.
We use reputable third-party providers for services such as website hosting, email delivery, embedded maps and analytics. These providers process data on our behalf and are expected to maintain appropriate safeguards. Embedded third-party content, such as maps, may set its own cookies and is governed by that provider's privacy policy.
We apply reasonable technical and organisational measures to protect the information we hold, including access controls and encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
We retain enquiry information for as long as needed to respond to and manage the related discussion or project, and thereafter only where a legitimate business or legal reason applies. Newsletter records are retained until you unsubscribe.
Subject to applicable law, you may request access to the personal information we hold about you, ask that it be corrected or deleted, object to certain processing, or withdraw consent for newsletter communications. To make a request, contact us through our contact page.
Our website and services are intended for businesses and adult users. We do not knowingly collect personal information from children.
We may update this Privacy Policy to reflect changes in our practices, technology or legal requirements. The revised version will be published on this page, and continued use of the website after publication indicates acceptance of the updated policy.
